Have a general question, but unable to call us? Send a message to Customer Service below:
Are you travelling and experiencing a medical emergency? Contact Medical Assistance anytime, anywhere!
For claims
1-800-663-0399
For all other travel insurance inquiries
1-855-929-8846
Monday to Friday
6:00 AM – 5:00 PM (PST)
9:00 AM – 8:00 PM (EST)
Saturday
7:00 AM – 4:00 PM (PST)
10:00 AM – 7:00 PM (EST)
Sunday: Closed
Monday to Friday
6:00 AM – 3:00 PM (PST)
9:00 AM – 6:00 PM (EST)
Saturday
7:00 AM – 3:00 PM (PST)
10:00 AM – 6:00 PM (EST)
Sunday: Closed
1200-6081 No. 3 Road
Richmond, BC V6Y 2B2
Toll-free: 1-855-929-TUGO
240 Saint-Jacques West, 7th Floor
Montreal, QC H2Y 1L9
Toll-free: 1-855-929-8846